We provide a 30 Days money back guarantee on all Web Hosting packages with the following conditions:
- 1. Subscriber agrees to pay all applicable fees for services at the time of sign-up, registration, and/or renewal subject to the below-given terms.
- 2. Subscriber agrees to keep their billing information, email, and all other contact information up to date.
- 3. It is the Subscriber's responsibility to verify that the information submitted is accurate to ensure proper billing and continuity of services.
- 4. No refund is to be processed in case your account is in a suspended state due to non-payment.
- 5. Also note that no backup of data will be provided in case your account is suspended due to non-payment.
- 6. The money-back guarantee is applicable to new clients only. New orders from existing clients will not qualify for our money-back guarantee program.
- 7. You can request a refund if you place a cancellation request within the period of days specified by your service's money-back guarantee.
- 8. Fees paid by the Subscriber in connection with the purchase of installation fee, VPS, dedicated servers, SSL certificates, domain privacy, domain names and licenses are non-refundable.
- 9. Different services cover different money-back guarantee terms and conditions, check read carefully below mentioned terms to know if you really are eligible for a refund or not:
- a. If you have purchased any type of Shared Web Hosting, Reseller Hosting for 1year, 2year or more, then, in that case, you can claim money back within 30 days
- b. If you have purchased any type of Shared Web Hosting, Reseller Hosting for Monthly, Quarterly, and half-yearly then, in that case, you can claim money back within 7 days
- c. No money-back guarantee for services like installation fee, VPS, dedicated servers, SSL certificates, domain privacy, domain names and licenses or custom software installs.
- d. No refund is applicable once the domain is registered.
- e. No refund is applicable on payment made for overdue invoices.
- 10. No money-back guarantee for old customers. If you are our old customer with at least one running service then, in that case, you will not be eligible for money-back scheme in any case.
- 11. No refund is applicable for a domain name that is similar to a trademarked domain/a domain similar to a brand and is engaged in a business providing similar goods or services.
- 12. No refund will be applicable for a such domain name that is similar to a trademarked domain and is engaged in a business providing similar assets or services.
- 13. Any person trying to register domain name similar to Flipkartsale.in, bajajfinancecs.com, adtyabrlafnanc.co.in etc will be held liable for infringement of Trademark.
- 14. No refund is applicable for domain name associated with hosting service involved into hosting of phishing contents/abuse cases.
- 15. No refund will be applicable for domain involved into misuse of service/legal cases/fraudulent activities.
- 16. No refund is applicable if the money-back guarantee period has expired for your service.
- 17. Only first-time sign-up users are eligible for a refund. For example, if you already had any hosting with us whether active or inactive, you will not be eligible for refund on your new orders.
- 18. No refund will be applicable for those customers who are found to be hosting illegal contents such as copyrighted content. We do not allow hosting of illegal contents such as mp3 or video or audio files without proper copyrights.
- 19. No refund will be made if your Service(s) is suspended (due to Email Marketing/Email Abuse/Misuse of our service/Inappropriate/Illegal/Immoral/Account Over-use) or terminated.